Terms and Conditions

Last updated: October 9, 2026

These Terms and Conditions apply when you buy a digital product or order a service directly from Visionaire Media Studios through this website or by email. By placing an order you agree to them. Please read them together with our Refund & Cancellation Policy and Privacy Policy.

1. Who we are

Visionaire Media Studios is the trading name of an independent digital creative studio based in Egypt. We work online and serve clients worldwide. You can contact us at support@visionairemediastudios.com.

2. What we offer

• Ready-made digital products, such as the Deep Relaxation Sleep Audio Pack and the 200-track meditation music package, delivered as downloadable files.
• Custom creative services: original music and audio (meditation, sleep, binaural beats, solfeggio frequencies and more), YouTube videos and channels, short-form reels, websites, AI chatbots and custom apps.

Each product or service page describes what is included, the price where one is published, the file formats, the delivery method and the licence.

3. Quotes and orders

• All prices are in US dollars (USD).
• For custom work, we confirm the scope, price and estimated delivery time with you by email before any payment. The confirmed quote is what applies to your order.
• Prices published on the website may change, but a change never affects an order already confirmed.
• Our website chat assistant is automated and may make mistakes. Only the details confirmed by us by email are binding.

4. Payment

• We send you a payment request through Payoneer, our payment provider. On the Payoneer payment page you can pay by credit or debit card; business customers may also pay by bank transfer where available.
• We never ask for card details on this website or by email.
• Ready-made digital products are paid in full before delivery.
• Custom services: an agreed advance is paid before production begins and the remaining balance is paid after the work is delivered according to the agreed scope.
• Any fees charged by your bank or card issuer (for example, for international payments) are set by them.

5. Delivery

• Files are delivered digitally: by email or through a Google Drive folder shared privately with your email address. Download links remain available for 30 days after delivery, so please keep your own copy.
• Delivery times shown on the website are estimates. For custom work they start once the advance and any materials we need from you have been received.
• For YouTube work, you give us Channel Manager access in YouTube Studio. We never ask for your passwords.

6. Revisions

Every custom order includes 2 rounds of revisions within the agreed scope. Further revisions, or changes that go beyond the agreed scope, are quoted in advance before any extra work is done.

7. Licences and ownership

• Custom exclusive music: after full payment you receive an exclusive licence and an intellectual-property transfer document. The music is not sold, licensed or reused by us afterwards.
• 200-track meditation music package: a commercial, non-exclusive licence. The music must always be combined with a narrated voice, guided meditation or speech. It may not be used on its own, distributed on music platforms or registered in Content ID or similar systems.
• Deep Relaxation Sleep Audio Pack and other personal-use products: a personal, non-exclusive licence to listen on your own devices. Files may not be shared, resold, redistributed, uploaded or used in commercial projects or published content. Copyright is not transferred.
• Rights granted to you start when the order is paid in full.

8. Your responsibilities

• Any material you send us (texts, images, logos, voice recordings, brand assets) must be yours or used with permission.
• Please give us accurate contact details so we can deliver your order.

9. Relaxation audio

Our relaxation, meditation and sleep audio is for relaxation only. It is not a medical product and not a substitute for professional advice, diagnosis or treatment. Do not listen while driving or doing anything that needs your full attention.

10. No guaranteed results

We do our best work for every client, but we cannot guarantee specific results such as views, subscribers, search rankings, sales, streams or royalties. These depend on platforms, audiences and factors outside our control.

11. Third-party platforms

Some services depend on third-party platforms (for example YouTube, Google Drive, music distribution platforms and Payoneer). Their own terms and decisions apply, and we are not responsible for changes they make or actions they take on your accounts.

12. Refunds and cancellations

Refunds and cancellations are handled as described in our Refund & Cancellation Policy.

13. Limitation of liability

To the extent permitted by applicable law, our total liability for any order is limited to the amount you paid for that order. Nothing in these Terms limits rights that you have under consumer laws that apply to you and cannot be excluded.

14. Changes to these Terms

We may update these Terms from time to time. The version shown on this page, with its date, applies to new orders. Confirmed orders keep the terms agreed when they were placed.

15. Contact

Questions about these Terms: support@visionairemediastudios.com.